Cancellations & Refunds
Last updated: July 2026
Split-Flap TV is a software subscription, there is no physical product to return. This policy explains our free trial, how cancellation works, and our position on refunds.
Try before you pay
Every plan starts with a free 7-day trial, no card required. You can explore the product on your own screen and decide whether it is right for you before you pay anything. We ask you to use the trial, because payments are not refunded afterwards.
Refunds
Subscription payments are non-refundable. This includes the current billing period and any past billing period, because the service was available to you throughout that time.
If something has gone wrong on our side, please contact us. We will always try to put it right.
Cancelling your subscription
You can cancel at any time. When you cancel, your subscription stays active until the end of the current billing period, and it will not renew after that. You keep access until the period you have already paid for ends.
Cancelling stops future charges. It does not refund the current period.
Renewals
Subscriptions renew automatically at the end of each billing period (monthly or annual, as you chose) until you cancel. We take payment using the method on file. You can manage or cancel your subscription from your account at any time, and we recommend cancelling before a renewal date if you do not want to be charged again.
Your statutory rights
Nothing in this policy affects any rights you have under mandatory consumer law in your country that cannot be waived by agreement.
Questions
If you have any question about billing or cancellation, email info@splitflaptv.com and we will help.